United Commercial Bank PLC (UCB) has built a robust and rapidly growing Agent Banking network to bring formal banking services closer to the unbanked and underserved population of Bangladesh. As part of UCB’s commitment to financial inclusion and digital transformation, the Agent Banking network acts as an extended arm of the bank—offering secure, real-time, and convenient banking services through authorized agents in both rural and semi-urban areas.
As of now, UCB Agent Banking operates in 64 districts & 273 upazilas across the country, with a strategic vision to covering maximum upazilas by 2025. Each UCB agent outlet is equipped with digital banking tools and is managed by trained local representatives who offer services such as:
UCB ensures compliance, security, and service quality through regular monitoring, branding standards, and integration with the bank’s core banking system. By expanding its Agent Banking business network, UCB is playing a significant role in driving inclusive economic growth, empowering communities, and enabling access to formal financial services—right at the doorsteps of people who need it most.
