COMPLAINT CELL & SERVICE QUALITY

Sl. No.	Address	Name	Contact Numbers
01.	24 X 7 Call Center Service	Call Center Agent	Hotline for BD:	16419
01.	24 X 7 Call Center Service	Call Center Agent	Overseas:	+88-09610016419
02.	Complaint Management Wing	Abdul Ahad Mozumder	PABX:	+880-02 55668070 Ext-5554
		Amena Almas Mukta	PABX:	+880-02-55668070 Ext-2535
		Amena Almas Mukta	E-mail:	complaint@ucb.com.bd
03.	Service Quality Department	Saiful Amin	PABX:	+880-02 55668070 Ext-2529
		Nayeem M Huq	PABX:	+880-02-55668070 Ext-5557
		A H M Nahid Ansari	PABX:	+880-02 55668070 Ext-2524
		A H M Nahid Ansari	E-mail:	sq@ucb.com.bd
04.	Zonal Office, Chittagong		PABX:	+880-02 55668070 Ext.6250
05.	Zonal Office, Rajshahi		Phone:	+88-0721-774030
05.	Zonal Office, Rajshahi		E-mail:	rjh.zonal@ucb.com.bd